We are going to highlight two different personality types today, for your reading pleasure.

One, we will call, “Miss Know It All – High Queen”, and the other, “Drug Induced Mixer Upper”. For short, we will go with Queenie, and Druggie.

The following stories are, while a bit colorized, totally true.

Now, Queenie, we see all the time. Sometimes several times a week. I was warned about her upon being hired. The store could be packed, with a line that is at least 15-20 minutes in length, and she still
demands to be taken first, no matter what. And, not only first, but she wants the product at 1/2 price! Every time!

Management has simply shrugged their shoulders with her, because she does bring in business. She isn’t malicious. Just annoying.

And, she pokes, prods, and gets angry if something isn’t done correctly, no matter what kind of pressure the associates are under. I work in a high volume store, and her understanding of this simple
fact is null and void.

I don’t think I’ve ever rung her up. I am not sure if I would know how! And, I’ve been there almost five months!

She always claims that she doesn’t have any money, and is on a budget, but yet, runs this “fabulous” business. It’s almost as if she is trying to prove that she is Queenie of Staples. Does she do this
everywhere she goes? What happens at the grocery store? Every one of them is generally always busy in this side of town.

On to Druggie. I think he tweaks. He comes in with a necklace with, I kid you not, at least 10-15 different flash drives around his neck. I work in a facsimile copy shop, so we service documents printed from
flash drives. I wonder if anyone ever asked him to condense his work onto one, or two? Each one is not filled.

So, with very little patience (hardly any of our customers have much patience), he is sitting behind our computer, trying to open files. Nothing opens. He then wants to invade our space with his raggedy,
old computer, to try and make it right. To no avail!

This isn’t the first time this hallucinogenic has done this to us.

Like the very crack he snorts, he’s a waste of time.

Alas, such is the guest service world that I inhabit. If I didn’t have the patience I have, I might be one of those clowns.

Moral of the story…. Next time you go into a facsimile copy shop (Kinkos, Office Depot, or the like), please take a deep breath, and be kind to the associates back there. It isn’t an easy job by any stretch of the imagination. Most everyone has large jobs, that take some time, and no one wants to wait for anything.